National Behavioral Health Helpline

If you are experiencing symptoms of a mental health disorder or struggling with addiction concerns, help is available. Acadia Healthcare offers a national behavioral health helpline that provides 24/7 crisis support to anyone across the country.

When you call Acadia Healthcare’s crisis helpline toll-free at 1-833-TREATBH (873-2824), you will talk to a crisis counselor who will connect you with treatment options that can best meet your needs. While talking with the experienced hotline counselor, they might refer you to a nearby treatment center or have a first responder sent directly to your home.

Please note that if you are experiencing a medical emergency, it is crucial that you call 911 before contacting the Acadia Healthcare mental health helpline.

At Acadia Healthcare, we understand how frightening it can be when symptoms of a mental health disorder or addiction feel out of control. In situations like these, you may not know where to turn for help. The behavioral health counselors who run our crisis line will treat you with compassion and respect as they help you navigate how to handle what you are experiencing.

When you are in a state of crisis, it is essential that you get support that meets you where you are. When you call Acadia Healthcare’s behavioral health hotline, one of our experienced counselors will walk you through an assessment so that they can gain an understanding of what your immediate needs are.

Throughout the assessment process, you’ll talk to the crisis counselor about what led you to pick up the phone and call our behavioral health hotline. Topics you may be asked to discuss include:

• What kind of symptoms you are experiencing
• How severe those symptoms are
• The effect those symptoms are having
• Information about your medical history
• Any past mental health or addiction treatment

The information you provide to the helpline counselor during your crisis assessment will help them identify the most beneficial treatment options to connect you with. Our goal is to help every person who contacts our behavioral health crisis line get the mental health or addiction treatment services they need no matter where they are located.

Some people who contact our crisis helpline may need support from a nearby treatment facility, which could include one within Acadia Healthcare’s network of treatment providers. Each of our facilities strives to eliminate as many financial barriers to getting treatment as possible and therefore partners with most major insurance companies, including:

• Aetna
• Blue Cross Blue Shield
• Cigna
• Humana
• Medicaid
• Medicare
• TRICARE
• United Healthcare

This is not a complete list of the insurance providers accepted at Acadia Healthcare’s treatment centers. Our crisis counselors can work with you to determine if a facility partners with your specific insurance provider.

When you contact Acadia Healthcare’s national helpline, you can rest assured that you have chosen an organization that is dedicated to delivering the highest-quality care.

Our highly certified and licensed treatment providers collaborate with and are accredited by several organizations and industry authorities that share our commitment to providing life-changing treatment, including:

• Commission on Accreditation of Rehabilitation Facilities (CARF) – An independent, nonprofit organization that accredits health and human services providers
• National Alliance on Mental Illness (NAMI) – The largest grassroots organization dedicated to raising awareness of and providing education on mental health topics
• National Association of Addiction Treatment Providers (NAATP) – A national organization that provides a unified voice and leadership for addiction treatment providers
• The Joint Commission – An independent, nonprofit organization that accredits and certifies healthcare organizations across the nation
• The Jason Foundation – A nonprofit organization dedicated to preventing youth suicide through educational and awareness programs

The struggles people face each day are immeasurable, and there is no shame in asking for help. When you contact Acadia Healthcare’s behavioral health hotline, you are not only showing strength, but you are also taking the first step toward understanding that challenges do not need to hold power over you.

Whether you are in a state of immediate crisis or just want someone to talk to, please do not hesitate to call our national hotline at 1-833-TREATBH (873-2824). Our experienced crisis counselors are waiting to help.